Frequently Asked Questions
How do I access the Pool, Fitness Center and Tennis Courts?
We have a "Key Fob" security system that simplifies access to homeowner amenities. You will need a Key Fob to access the Pool, Fitness Center and Tennis Courts.
Please complete the Woodmont Amenities Request Form and e-mail to woodmont.access@gmail.com. Homeowners who have not previously been issued key fobs will receive them by mail in 1-2 weeks.
Homeowners who have key fobs that are lost or stolen may request replacements for a fee using the Woodmont Key Fob Replacement Request Form. Payment must be received by Mulloy Properties before replacements will be issued. Key Fobs will be delivered by mail. Please allow 1-2 weeks for processing.
What items are accepted on Junk Curbside Pickup Day?
On a periodic basis (typically twice a year) Republic Services will set a day for "junk pick-up". Junk items can be hot-water heaters, washers, dryers, dishwashers, couches, chairs, coffee tables, misc boxed toys, tools, grills (no propane tanks), bikes, and lawn mowers (gas tank removed).
No liquid of any kind will be accepted, including but not limited to paint, thinners, pesticides, household cleaners, motor oils, freon/refrigerant and fuels. In addition, no demolition or construction items will be accepted.
For a full list of items and exclusions, please view the Republic Junk Pick-up Information Sheet
Who do I contact about reserving the Clubhouse?
To reserve the clubhouse, please download and print the PDF contract and use Sign Up Genius to find an open date.- Download PDF Contract (updated July 2022)
- Use Sign Up Genius to find and reserve a date
- Please mail the completed contract and your payment to our property management company.
Current Rental Rates:
Clubhouse Rental Fee Individual/Homeowner:
Monday – Thursday $ 50.00
Friday - Sunday $100.00
Pool Use:
$200 for pool use up to 20 guests 7 days a week.
Fee must be paid in addition to the clubhouse rental
fee.
Rental Fee Business Fee Entity/ Corporation: (7 days a week)
$200.00
(Business/Corporate Function must be sponsored by homeowner who must remain on site).
Damage Deposit:
Clubhouse Only $100.
Clubhouse & Pool Together $150.
Pictures of ClubhouseWho do I contact about the condition of the Tennis Courts, Playground or Fitness Room?
Please contact our property management company.Do I pay HOA dues if I do not use the pool or other facilities?
Yes, since it is a mandatory fee which covers other operating expenses besides the pools and other facilities.If my house is on the market, should I pay the dues?
Yes, because the closing attorney will assess fees.If the assessment fee is not paid by the due date, late fees and interest are applied and a lien will be placed on the home. When are dues due?
Payments are due quarterly on the following dates:- January 1
- April 1
- July 1
- October 1
Who do I contact about billing questions?
Please contact our property management company.
Who do I contact about Woodmont financials?
Please contact our property management company.
Garbage can questions?
New garbage cans, missed or additional services call Industrial Disposal 502-638-9000.
Mailbox Repair and Replacement Information
BSG Woodmont Mailbox Order Form (pdf)
The vendors who previously offered the HOA approved Woodmont style mailbox that was originally selected by the developer when our neighborhood was first built 20+ years ago have had difficulty obtaining parts for several years which has caused excessive delays for homeowners to get mailboxes replaced or repaired. The HOA board understands the frustration among homeowners regarding this issue and has worked with a new company, BSG, to develop a new mailbox offering.
The mailbox solution offered by BSG is not an exact replica of the prior design but it is very similar and is currently our best option to move forward with an approved mailbox design that’s available for purchase at this time.
If anyone is in need of a mailbox or parts please contact the company directly with questions using the contact info on the order form. Replacement parts are available as well as full mailbox unit replacements including posts. Homeowners may purchase the supplies only or purchase the entire unit including delivery and installation. Turnaround time is approximately 2-3 weeks after placing the order.
Note: Replacement parts may require special modifications to retro fit an original mailbox installation. Replacement parts will work better when used to replace parts on the new style going forward. In some cases, a full replacement may be necessary. Each individual situation should be discussed with BSG directly to determine the best solution.
If I have noticed what may be a home addition violation, whom should I contact?
Please contact Jennifer Tharp at Mulloy PropertiesWhat changes or additions to my property constitutes the need for approval by the Woodmont Community Association?
Please read the 'Items Requiring Approval' document and complete the 'Architectural Review Application':For additional questions please contact our property management company.
Who should I contact about drainage issues?
Please contact your builder or MSD.
Who do I contact about the website?
Please contact Jennifer Tharp at Mulloy PropertiesWhat can I do about a pet problem?
First talk with your neighbor about the pet. If that doesn't resolve the issue, please contact Animal Control Services at 502-363-6609.
Who do I contact about a dead animal?
Please contact Metro Government at 311.